Track Order

Shipping Costs

Shipping costs are calculated at checkout and may vary based on:

  • Product type

  • Destination country

  • Shipping method selected

Occasionally, we may offer free shipping promotions, which will be clearly stated on the product page or during checkout.


Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

 

Shipping Delays

Shipping delays may occur due to factors beyond our control, including but not limited to:

  • Customs inspections

  • Carrier delays

  • Weather conditions

  • High demand periods

We are not responsible for delays once the package has been handed over to the shipping carrier, but we will always assist where possible.

 

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please contact your local post office or carrier first.

If your package appears lost in transit, contact us at taineratabakau@gmail.com, and we will work with CJdropshipping to investigate the issue.